Conflict Resolution And Peace Studies Quiz 26 (30 MCQs)

Quiz Instructions

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1. "Goals are fully met for the conflict parties" -this is:
2. When finding out if guests are happy, which one of these questions does the presenter prefer?
3. Is this a healthy or unhealthy way of resolving conflict?Not being able to compromise
4. When you disagree or quarrel with someone, you are in ..... with them
5. In a conflict the enemy is .....
6. Conflict resolution is a way for two or more people to find a (an) ..... to a disagreement among them.
7. William and Emma are having a disagreement about a project in class. Charlotte steps in to help. What is Charlotte doing?
8. If there is a possibility of a conflict escalating in the Wolverine Mart/Den or Classroom, what should you do?
9. Empathy is one of the skills that you can use to solve a conflict.
10. This is described as getting a message across without using words.
11. According to Indeed.com the 5 most commonly used conflict resolution strategies used in the workplace are .....
12. How can conflict mediation improve the teacher-student relationship?
13. Because of hurt feelings are usually reaction to rudeness or insensitivity.
14. What does the 'B' in the A-B-C-D Model (sense of belonging) stand for?
15. What would most likely happen if you yell at someone?
16. Billy cut Sarah in line. Which is not a nonviolent way to resolve the conflict?
17. Which of the following behaviors are subject to disciplinary action?
18. Power is what decides the outcome of the conflicts. negotiations and compromise mean neither party is strong enough to impose victory
19. Which of the following statements best describes a benefit of mediation in conflict resolution?
20. A situation in which your words say one thing but your body language says another is
21. Sometimes conflicts start because of MISINFORMATION, or believing rumors. Which below is the best example of MISINFORMATION.
22. How many types of conflict are there?
23. Which of the following is NOT generally a cause of conflict?
24. What is an example of a POSITIVE response?
25. Choose the best way to resolve most conflicts you have with another person.
26. Dealing with relationships or communication between people
27. A few weeks after planning and delegating tasks, the manager called a meeting with all the team members to ensure that all the individual tasks delegated were completed and coming together to achieve the ONE final goal before the deadline date. This managerial principle used here can be referred to as .....
28. Emotional Intelligence is
29. Which answer is used to resolve a conflict?
30. What is a key principle of negotiation?