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Correct Answer: B) To seek a quick solution to the problem and prevent it from getting out of control.
Correct Answer: B) False.
Correct Answer: C) Yelling at your best friend.
Correct Answer: D) Trade unions are independent organisations that represent workers to their employers.
Correct Answer: A) A character vs. self.
Correct Answer: B) Active listening, effective communication, establishing trust, setting clear goals and expectations, fostering a positive and inclusive environment, promoting teamwork and cooperation, and resolving conflicts constructively.
Correct Answer: A) Healthy.
Correct Answer: A) True.
Correct Answer: C) Inclusion.
Correct Answer: B) Compromise.
Correct Answer: A) Acknowledge the feelings of the worker.
Correct Answer: C) A fight or struggle.
Correct Answer: B) Poor communication.
Correct Answer: C) Beginning Stage.
Correct Answer: B) Win-lose.
Correct Answer: A) Mediation and arbitration.
Correct Answer: B) Because it helps students understand and appreciate others' perspectives.
Correct Answer: B) True.
Correct Answer: C) They are in a conflict.
Correct Answer: B) Both sides give up something and get something in return.
Correct Answer: A) Selfish.
Correct Answer: B) Preparation and planning, (2) definition of ground rules, (3) clarification and justification, (4) bargaining and problem solving, and (5) closure and implementation.