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Conflict Resolution And Peace Studies Quiz 3 (25 MCQs)

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1. Lisa and Marie work together but has always been unable to come to a conclusion for projects. Lisa tends to keep quiet, not contribute and keeps disagreements to herself. If there is a conflict she will try to leave as soon as possible. Which conflict management principle is Lisa displaying?
2. The ability to relate to others in a socially appropriate, meaningful way (a)
3. Restating what the speaker says is called:
4. To resolve a conflict between friends, which is better?
5. Does having a work plan guarantee project success _____ ?
6. Julie, the manager of a restaurant, was frustrated because one of the waiters was absent twice without any notification. However, instead of saying, "You are unreliable, " Julie asked, "Could you give me a little advanced notice when you won't be able to work?" Which of the following positive language skills describes Julie's communication style?
7. Which style would be the best to use when the situation demands coming through it with relationships intact?
8. You are made that your mother thew out your comic books. What could you say to her to avoid conflict?
9. Someone who must always get their way, is most often viewed as _____
10. Fill in the blank:When beliefs are _____, conflict arises.
11. What was the resolution in Morris, Horace but mostly Dolores?
12. Steps to enable individuals to make healthful choices
13. Which one is not an example of Summarizing & Clarifying?
14. Which leadership style involves making all the decisions and expecting others to follow orders?
15. Step 4 is compromise and apologize
16. Maria was working with her partner Stephanie, and she got mad when Stephanie corrected her answer. Which choice could Maria make that would be least disruptive to the class?
17. To resolve a conflict you need to _____
18. What will MOST LIKELY happen if you yell at someone when you're trying to resolve a conflict with them?
19. What Conflict Outcome is most desirable?
20. Which of the following is a goal of negotiation?
21. Ava and Emma are paired up for a science project. Emma has a reputation for being difficult when things don't go her way. What should Ava do?
22. Which of the following expressions serve to express a concern diplomatically?
23. Place the following steps for resolving a conflict in order:A) Breathe deeply; B) Suggest a compromise; C) Listen to what another person says
24. Who is associated with the phrase 'the ends justify the means'?
25. Which style would best fit the description of, 'place your own desire below others to resolve conflict'?
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