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Conflict Resolution And Peace Studies Quiz 5 (25 MCQs)

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1. You just had a fight with your team memebers who will present in this case what will you do?

2. "goals are met less than fully for the conflict parties" this is:

3. Your boss is away in the hospital, but everyone has done the job before. Everyone really likes their job and the group is close-in fact, the employees often socialize after work as a group. A major crisis occurs that involves everyone, but you can't call the boss. Which leadership style would be appropriate?

4. A Controversial topic causes a lot of angry public discussion and disagreement.

5. The main goal of negotiation with your opponent is to come to a (an) _____ that benefits all parties.

6. Which of these choices is the best definition of the climax of a story?

7. David was so irritated by his friend that he pushed him during class. Which choice is BEST to solve the problem?

8. Called for elections to be held in separatist-held territories under Ukrainian legislation and supervision of the OSCE. if balloting was deemed fair and free, then special self-governing status for the territories would be initiated and Ukraine would be returned control of its eastern most border. this is called:

9. Is the ability to understand or identity with the ideas or feelings of another person or group.

10. It is possible to learn how to handle conflict well.

11. How to Handle Conflict Resolution

12. The stages of the mediation process _____

13. What is the theme of "Joy and Heron?"

14. When using the "I" statements technique in conflict resolution, what is the purpose?

15. To talk to people about someone else's personal life or private business is called?

16. *The reason for conflict, is when we do not understand the emotions of other people.

17. _____ is using a neutral third party who acts as a facilitator in conflict resolution.

18. In the middle of a discussion, instead of getting defensive with others you should _____

19. Which style should I use when in a conflict, there is too much tension and tempers are running high?

20. What happens in a win win solution?

21. There are 2 categories of business dress.

22. What is step no. 4 of the conflict resolution?

23. Which approach would be best in this situation? Both you and a coworker want to have weekends off, but somebody needs to be at the store every Saturday.

24. Which of the following is NOT an example of giving clearance?

25. You can show someone that you have understood by providing them

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Conflict Resolution And Peace Studies Quiz 5 (25 MCQs)

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