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Conflict Resolution And Peace Studies Quiz 32 (25 MCQs)

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1. Solution in which each side gives up something to reach an agreement
2. Responsibility means to have a _____ to do something
3. The first thing to do when resolving conflict with someone else is to:
4. Rosa Parks refused to give up her seat on the bus to a white man and was arrested for it. She was protesting this law that would force her to move to the back of the bus. This is an example of _____
5. Shawn notices that someone spilled paint on his backpack in art class. He thinks it was Michelle, and they start arguing about it. Michelle denies that she spilled the paint, and then Jaime says Michelle is a "dummy." Which of the following did Jaime do to make the conflict worse?
6. Being right should be the end goal when in a conflict.
7. _____ is the settlement of differences reached by mutual concessions.
8. A trade union is an association of employees that has been formed to protect and promote the interests of its members.
9. As a manager or employee, effective COMMUNICATION means _____
10. Which conflict resolution style seeks to find a middle ground and compromise between parties?
11. What is the final step in the Resolution Road Map?
12. How can you manage difficult conversations?
13. What does it mean to have boundaries in a friendship?
14. What is Negotiation
15. Where would you go if you have a workplace conflict?
16. We can infer that starting sentences with "you" in a conversation shows weakness in your arguments and can make the people you are talking with defensive
17. How is a friendship different from a relationship with a family member?
18. When we react POSITIVELY, we build better relationships and stronger friendships.
19. In the context of mediation, which of the following statements best describes the role of a mediator?
20. Is this a healthy or unhealthy way of resolving conflict?Empathize with other person's viewpoint.
21. A third party that is brought in to help in conflict resolution but has authority to make the decisions final is called
22. Conflicts occur when a character, or characters, find themselves at odds with forces of nature. Ex:A character struck by lightning
23. Which leadership style is characterized by exerting complete power and making all the decisions?
24. It is okay to hit someone you don't agree with.
25. Your ideas, attitudes, and beliefs are your
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