This quiz works best with JavaScript enabled. Home > Political Science > Peace > Conflict > Conflict Resolution And Peace Studies – Quiz 30 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Conflict Resolution And Peace Studies Quiz 30 (30 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is the correct order of the negotiation process? A) Definition of ground rules, (2) preparation and planning, (3) clarification and justification, (4) bargaining and problem solving, and (5) closure and implementation. B) Preparation and planning, (2) definition of ground rules, (3) clarification and justification, (4) bargaining and problem solving, and (5) closure and implementation. C) Preparation and planning, (2) definition of ground rules, (3) bargaining and problem solving, (4) clarification and justification, and (5) closure and implementation. D) Definition of ground rules, (2) preparation and planning, (3) bargaining and problem solving, (4) Not this answer (5) closure and implementation. Show Answer Correct Answer: B) Preparation and planning, (2) definition of ground rules, (3) clarification and justification, (4) bargaining and problem solving, and (5) closure and implementation. 2. What is the most recently founded country? A) South Sudan. B) Australia. C) Japan. D) Italy. Show Answer Correct Answer: A) South Sudan. 3. Which approach would be best in this situation? You are confronted by an angry but calm coworker who is frustrated that you keep parking in his parking spot. You did not realize that the parking spot was hers. A) Accommodate. B) Compromise. C) Control. D) Avoid. Show Answer Correct Answer: A) Accommodate. 4. The first step of the goal-setting process is to state the situation. A) False. B) True. Show Answer Correct Answer: B) True. 5. Which of the following is a potential benefit of effectively resolving conflicts in a workplace? a) Increased productivity b) Decreased employee morale c) Reduced collaboration d) Higher turnover rates A) Reduced collaboration. B) Higher turnover rates. C) Decreased employee morale. D) Increased productivity. Show Answer Correct Answer: D) Increased productivity. 6. Which is something you should NOT do when having a conflict with someone? A) Talk respectfully. B) Call names. C) Walk away. D) None of above. Show Answer Correct Answer: B) Call names. 7. What is the goal of conciliation? A) To escalate disputes or conflicts through legal action. B) To ignore disputes or conflicts and hope they go away. C) To resolve disputes or conflicts through communication and compromise. D) None of above. Show Answer Correct Answer: C) To resolve disputes or conflicts through communication and compromise. 8. To resolve a conflict, an investigation of each version of the facts must first be made. A) Yes. B) No. Show Answer Correct Answer: B) No. 9. Aiden, Ava, and Kai are all part of a sports team. Which of the following scenarios could potentially cause conflict within their team? A) Aiden having an argument with Ava. B) Kai feeling stressed about an upcoming match. C) The competitive nature of their sports. D) All of the above. Show Answer Correct Answer: D) All of the above. 10. Establishing workplace boundaries during conflict resolution promotes respectful behavior, clarifies boundaries that were crossed, and limits conflict discussions to the involved parties. What is this known as? A) Maintaining boundaries. B) Establishing goals. C) Focusing on facts. D) Remaining calm. Show Answer Correct Answer: A) Maintaining boundaries. 11. What happens in a lose lose solution? A) Each party gives up part of what they originally want. B) Only one person got what they wanted. C) No one got what they wanted. D) Everyone got what they wanted. Show Answer Correct Answer: C) No one got what they wanted. 12. My teacher made a request to turn all devices down to low volume for the "good of group plan" and I argued unfairness ..... and slammed my Chromebook shut. A) I kept talking to my teacher until we found a solution. B) I asserted my point of view and did not cooperate. C) I withdrew from the situation even though it did not help me solve anything. D) None of above. Show Answer Correct Answer: B) I asserted my point of view and did not cooperate. 13. What is the definition of emotional conflict? A) A disagreement based on personal beliefs, values, or experiences. B) A conflict response mode exhibiting aggressive behavior. C) A conflict response mode exhibiting passive behavior. D) A disagreement with another person or group of people. Show Answer Correct Answer: A) A disagreement based on personal beliefs, values, or experiences. 14. Although Dewey and Stewey have different ideas on the new advertising campaign, they try to negotiate and adopt a give-and-take approach. Which management principle are they using? A) Avoiding. B) Collaborating. C) Compromising. D) Accommodating. Show Answer Correct Answer: B) Collaborating. 15. Strategies for taking a mindful moment include: A) Breathing deeply. B) 5, 4, 3, 2, 1 strategy. C) Bubbles. D) All of the above. Show Answer Correct Answer: D) All of the above. 16. Which of the following are good reasons to negotiate with your opponent(s)? A) To understand more about those whose ideas, beliefs, and backgrounds may be different from your own. B) To ensure that your relationships with opponents continue and grow. C) To find peaceful solutions to difficult situations. D) All of the above. Show Answer Correct Answer: D) All of the above. 17. There are three levels that we can distinguish in any negotiation and dialogue process. Name one. A) To generate reflection on the concepts elaborated in the Trainer's Guide. B) To make participants aware of the interdependence generated by the negotiation process. the negotiation process. C) To generate the experience of the importance of collaboration in negotiation. D) None of above. Show Answer Correct Answer: A) To generate reflection on the concepts elaborated in the Trainer's Guide. 18. Read the following claim.Understanding the cause of an argument can help to resolve a conflict.Which sentence from the article BEST supports this claim? A) If a specific behavior has caused the conflict, call it out fast. B) To resolve anything, you need to care about how the other person is feeling. C) Sometimes, getting all the information from someone changes your mind. D) None of above. Show Answer Correct Answer: C) Sometimes, getting all the information from someone changes your mind. 19. Business Professional is the most formal of the business dress categories. A) False. B) True. Show Answer Correct Answer: B) True. 20. What is the definition of conflict resolution? A) The manner in which a person reacts to conflict. B) A disagreement. C) The process of resolving a conflict. D) The willingness to work well with others. Show Answer Correct Answer: C) The process of resolving a conflict. 21. Why is conflict resolution through negotiation better for all parties involved rather than just walking away? A) It shows you are not afraid of your enemy. B) It demonstrates authenticity. C) It is a way to get resources (information) that might be out of reach. D) It provides approval from your friends. Show Answer Correct Answer: C) It is a way to get resources (information) that might be out of reach. 22. Joe wants to play basketball. John wants to play video games. Which is a compromise? A) They play each game for an hour. B) They don't hang out together at all. C) They play only basketball. D) They argue until someone gives up. Show Answer Correct Answer: A) They play each game for an hour. 23. What kind of person do you want to be today A) Be a Rich Person. B) Be a Kind Person. C) To become a Bad Person. D) Be a Greedy Person. Show Answer Correct Answer: B) Be a Kind Person. 24. What will probably happen if you speak in an angry or threatening manner during conflict? A) The other side will stop listening. B) The other side will take you more seriously. C) The other side will agree with you. D) None of the answers. Show Answer Correct Answer: A) The other side will stop listening. 25. Which of the following doesn't help conflict resolution? A) Expressing points of disagreement. B) Involving other people. C) Clarifying the situation. D) Staying focused on the facts. Show Answer Correct Answer: B) Involving other people. 26. Mia is trying to complete her assignment in class, but David keeps tapping his desk, making it hard for her to concentrate. What should Mia do? A) Ask David politely to please stop. If he doesn't stop, talk to the teacher. B) Ask David to stop. If he doesn't stop, ask him again aggressively. C) Yell at David, "Will you please quit". D) Start tapping her own desk. Show Answer Correct Answer: A) Ask David politely to please stop. If he doesn't stop, talk to the teacher. 27. To understand a problem we should: A) Talk while another person is talking. B) Treat them in an unfair way. C) Tell the other person you do not want to talk to them. D) Put yourself in their shoes and think about how you would feel. Show Answer Correct Answer: D) Put yourself in their shoes and think about how you would feel. 28. True or False?Opinions can get in the way of ethical decisions? A) True. B) False. Show Answer Correct Answer: A) True. 29. The following are common causes of conflict as discussed EXCEPT A) Information. B) Skills. C) Environment. D) Internet. Show Answer Correct Answer: D) Internet. 30. In conflict resolution, it's important for everyone to understand each other's goals, including the leaders, to find mutually beneficial solutions and create a positive work environment. What is this known as? A) Maintaining boundaries. B) Remaining calm. C) Establishing goals. D) Focusing on facts. Show Answer Correct Answer: C) Establishing goals. ← PreviousNext →Related QuizzesPeace QuizzesPolitical Science QuizzesConflict Resolution And Peace Studies Quiz 1Conflict Resolution And Peace Studies Quiz 2Conflict Resolution And Peace Studies Quiz 3Conflict Resolution And Peace Studies Quiz 4Conflict Resolution And Peace Studies Quiz 5Conflict Resolution And Peace Studies Quiz 6Conflict Resolution And Peace Studies Quiz 7Conflict Resolution And Peace Studies Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books