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Conflict Resolution And Peace Studies Quiz 11 (25 MCQs)

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1. Knowing how to resolve, or solve, conflicts is important. The second step is to:
2. Which approach would be best in this situation? You get to work, and somebody has parked in your assigned spot, the closest spot to the door. You need that spot because you have a broken leg, and it is difficult for you to walk very far.
3. Behaving in a way that shows that you feel people are criticizing you (a)
4. Fill in the blank:Conflict resolution habits can be _____
5. What does "empathize" mean?
6. Which of the following communication skills is essential for effective conflict resolution?
7. Define influence and control:
8. Someone who restates what the speaker says to make sure the message is understood is called
9. What does conflict resolution mean?
10. Which approach would be best in this situation? You are confronted by an angry coworker who can not seem to calm down.
11. Trivial question:how many UN operations took place during the cold war?
12. Max and Shawn are arguing about who gets to play a new iPad game first. Shawn takes a breath and realizes that it's not that important to him when he plays the game-he just wants to play at some point. He volunteers to play later.
13. What's the most likely outcome of yelling at someone you disagree with?
14. What type of conflict is where the character battles with his conscience/mind?
15. Does conflict resolution happen normally
16. What leads to the scenarios of disintegrated war zones, opportunistic rebellions and chaotic Hobbesian war?
17. Conflict resolution "Competing or winning" will produce the following results:
18. When resolving conflict it is essential to make the most eye contact in which of the following circumstances:
19. You will never have conflict with the people you care about.
20. Trade unions only benefits workers and not employers
21. When their is conflict, listening is very important
22. How does asking the other person for his or her ideas affect conflict resolution?It lets both people (a)
23. According to the text, what should you avoid assuming when making a complaint?
24. _____ is an extreme form of prejudice:
25. Captures the interconnection of different parties involved in conflicts
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