This quiz works best with JavaScript enabled. Home > Peace > Conflict > Conflict Resolution And Peace Studies – Quiz 41 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Conflict Resolution And Peace Studies Quiz 41 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Responsibility means to have a ..... to do something A) Opportunity. B) Option. C) Duty. D) Feeling. Show Answer Correct Answer: C) Duty. 2. The first thing to do when resolving conflict with someone else is to: A) Assertively but diplomatically state your perspective. B) Brainstorm possible solutions to the problem. C) Slap some sense into them. D) Listen to their perspective. Show Answer Correct Answer: D) Listen to their perspective. 3. Rosa Parks refused to give up her seat on the bus to a white man and was arrested for it. She was protesting this law that would force her to move to the back of the bus. This is an example of ..... A) Person vs. person. B) Person vs. self. C) Person vs. nature. D) Person vs. society. Show Answer Correct Answer: D) Person vs. society. 4. Shawn notices that someone spilled paint on his backpack in art class. He thinks it was Michelle, and they start arguing about it. Michelle denies that she spilled the paint, and then Jaime says Michelle is a "dummy." Which of the following did Jaime do to make the conflict worse? A) He called Michelle a name. B) He interrupted Michelle. C) He started a physical fight. D) He asked an adult for help. Show Answer Correct Answer: A) He called Michelle a name. 5. Being right should be the end goal when in a conflict. A) True. B) False. Show Answer Correct Answer: B) False. 6. ..... is the settlement of differences reached by mutual concessions. A) Conflict. B) Debating. C) Consensus. D) Compromise. Show Answer Correct Answer: D) Compromise. 7. A trade union is an association of employees that has been formed to protect and promote the interests of its members. A) True. B) False. Show Answer Correct Answer: A) True. 8. As a manager or employee, effective COMMUNICATION means ..... A) Listening and understanding. B) Being clear on what needs to be done and what is expected. C) Keeping everyone up to date on what's going on. D) All of the above. Show Answer Correct Answer: D) All of the above. 9. Which conflict resolution style seeks to find a middle ground and compromise between parties? A) Avoiding. B) Collaborating. C) Competing. D) Accommodating. Show Answer Correct Answer: B) Collaborating. 10. What is the final step in the Resolution Road Map? A) Agreement. B) Distinguishing facts from fiction. C) Conversation. D) Alignment and Brainstorming. Show Answer Correct Answer: A) Agreement. 11. How can you manage difficult conversations? A) Interrupt and talk over the other person. B) Stay calm and composed, actively listen, express thoughts and feelings, find common ground, work towards a solution. C) Get angry and yell at the other person. D) Avoid the conversation, it will resolve itself. Show Answer Correct Answer: B) Stay calm and composed, actively listen, express thoughts and feelings, find common ground, work towards a solution. 12. What does it mean to have boundaries in a friendship? A) One friend never tells how they really feel. B) Each friend wants to control how the friendship works. C) One friend doesn't want to be friends anymore. D) Each friend lets the other know how they want to be treated. Show Answer Correct Answer: D) Each friend lets the other know how they want to be treated. 13. What is Negotiation A) The final solution of a problem. B) Express regret for a wrong. C) Discussion aimed at bringing about a settlement. D) Working with opposite sides in order to resolve a dispute. Show Answer Correct Answer: C) Discussion aimed at bringing about a settlement. 14. Where would you go if you have a workplace conflict? A) The CEO. B) Finance Department. C) HR Department. D) Administration Department. Show Answer Correct Answer: C) HR Department. 15. We can infer that starting sentences with "you" in a conversation shows weakness in your arguments and can make the people you are talking with defensive A) False. B) True. Show Answer Correct Answer: B) True. 16. How is a friendship different from a relationship with a family member? A) You can set boundaries with friends. B) You choose your friends. C) Friendships are easy. D) Friendships can change. Show Answer Correct Answer: B) You choose your friends. 17. When we react POSITIVELY, we build better relationships and stronger friendships. A) True. B) False. Show Answer Correct Answer: A) True. 18. In the context of mediation, which of the following statements best describes the role of a mediator? A) The mediator imposes a solution on the parties involved. B) The mediator acts as a judge and makes final decisions. C) The mediator facilitates communication and agreement . D) The. Show Answer Correct Answer: C) The mediator facilitates communication and agreement . 19. Is this a healthy or unhealthy way of resolving conflict?Empathize with other person's viewpoint. A) Healthy. B) Unhealthy. Show Answer Correct Answer: A) Healthy. 20. A third party that is brought in to help in conflict resolution but has authority to make the decisions final is called A) Referee. B) Mediator. C) Arbitrator. D) Trade union. Show Answer Correct Answer: C) Arbitrator. ← PreviousNext →Related QuizzesPeace QuizzesConflict Resolution And Peace Studies Quiz 1Conflict Resolution And Peace Studies Quiz 2Conflict Resolution And Peace Studies Quiz 3Conflict Resolution And Peace Studies Quiz 4Conflict Resolution And Peace Studies Quiz 5Conflict Resolution And Peace Studies Quiz 6Conflict Resolution And Peace Studies Quiz 7Conflict Resolution And Peace Studies Quiz 8Conflict Resolution And Peace Studies Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books