This quiz works best with JavaScript enabled. Home > Peace > Conflict > Conflict Resolution And Peace Studies – Quiz 3 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Conflict Resolution And Peace Studies Quiz 3 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A serious disagreement or argument, typically a protracted one. A) Employers' Asscociation. B) Conciliation. C) Work-to-Rule. D) Industrial Democracy. E) Conflict. Show Answer Correct Answer: E) Conflict. 2. When solving conflict, consider solutions and then ..... the best way to handle the situation. A) Refuse. B) Choose. C) Identify. D) Ignore. Show Answer Correct Answer: B) Choose. 3. In the workplace or classroom you should always be ..... A) Professional. B) Respectful. C) Mindful. D) All of the above. Show Answer Correct Answer: D) All of the above. 4. This type of behavior involves expressing, beliefs, feelings, and preferences in away which is direct, honest, and appropriate and shows a high degree of respect. A) Aggressive. B) Passive-aggressive. C) Passive. D) Assertive. Show Answer Correct Answer: D) Assertive. 5. You're upset with your mom for throwing away some of your old comic books. How should you tell her? A) How could you do something so horrible?. B) You have no right to touch my things!. C) That was really mean and thoughtless. D) I'm upset that you threw away my comics. Show Answer Correct Answer: D) I'm upset that you threw away my comics. 6. When would the Accommodating style of conflict resolution be appropriate? A) When you don't want to lose an argument. B) When you try to find a solution to that appeases all parties. C) You don't have a strong opinion, or realize you are wrong. D) Emergency situations. Show Answer Correct Answer: C) You don't have a strong opinion, or realize you are wrong. 7. Paying close attention to something A) Enthusiasm. B) Customer Service. C) Logic. D) Attentiveness. Show Answer Correct Answer: D) Attentiveness. 8. Drag the correct conflict type to the sentence:The hiker fought her way through the raging blizzard on the mountain. (a) A) A character vs. nature. B) Character vs. self. C) Character vs. character. D) Character vs. society tags3.5.i. Show Answer Correct Answer: A) A character vs. nature. 9. Ana and Kim are in the same class. During group work, Ana kept talking over Kim. Ana had a lot to say, but Kim felt like she wasn't getting a chance to share her thoughts. Kim should: A) Talk louder so Ana gets the point. B) Say something like, 'Ana, I'm feeling frustrated when you talk while I'm talking because I'm not getting a chance to share. I need you to wait your turn please.'. C) Give up trying and sit quietly. D) Raise your hand so your teacher will come deal with it. Show Answer Correct Answer: B) Say something like, 'Ana, I'm feeling frustrated when you talk while I'm talking because I'm not getting a chance to share. I need you to wait your turn please.'. 10. A person trying to survive a blizzard. Man vs A) Wild. B) Self. C) School. D) Nature. E) Man. Show Answer Correct Answer: D) Nature. 11. Consensus Building A) Process of working toward achieving general agreement within a group. B) Process of inducing others into accepting a point of view by means of reasoning and argumentation. C) An agreement or settlement that is reached by each side making concessions. D) Process of settling differences through a discussion of issues. Show Answer Correct Answer: A) Process of working toward achieving general agreement within a group. 12. You are upset with your mom for throwing away your comic books. How should you tell her? A) "How could you do something so horrible?". B) "You have no right to touch my things!". C) "That was really mean and thoughtless.". D) "i'm upset that you threw away my comics.". Show Answer Correct Answer: D) "i'm upset that you threw away my comics.". 13. Which of the following is an important element of responsibility? A) Excelling at math. B) Reading as quickly as possible. C) Acknowledging your own mistakes. D) Avoiding making mistakes. Show Answer Correct Answer: C) Acknowledging your own mistakes. 14. Lisa and Marie work together but has always been unable to come to a conclusion for projects. Lisa tends to keep quiet, not contribute and keeps disagreements to herself. If there is a conflict she will try to leave as soon as possible. Which conflict management principle is Lisa displaying? A) Accommodating. B) Avoiding. C) Collaborating. D) Compromising. Show Answer Correct Answer: B) Avoiding. 15. The ability to relate to others in a socially appropriate, meaningful way (a) A) A Interpersonal Skills. B) Leadership. C) Teamwork. D) Conflict resolution. Show Answer Correct Answer: A) A Interpersonal Skills. 16. Restating what the speaker says is called: A) Listening. B) Speaking kindly. C) Feedback. D) Repeat back. Show Answer Correct Answer: C) Feedback. 17. To resolve a conflict between friends, which is better? A) Calm down and talk. B) Get angry and argue. C) Cry and attack. D) None of above. Show Answer Correct Answer: A) Calm down and talk. 18. Does having a work plan guarantee project success ..... ? A) No. B) Yes. C) No but it helps. D) None of above. Show Answer Correct Answer: C) No but it helps. 19. Julie, the manager of a restaurant, was frustrated because one of the waiters was absent twice without any notification. However, instead of saying, "You are unreliable, " Julie asked, "Could you give me a little advanced notice when you won't be able to work?" Which of the following positive language skills describes Julie's communication style? A) Using a relational statement. B) Asking a reflective question. C) Dealing with emotion. D) Using a specific behavioral statement. Show Answer Correct Answer: D) Using a specific behavioral statement. 20. Which style would be the best to use when the situation demands coming through it with relationships intact? A) Competition. B) Collaboration. C) Avoidance. D) Accommodation. E) Compromise. Show Answer Correct Answer: B) Collaboration. ← PreviousNext →Related QuizzesPeace QuizzesConflict Resolution And Peace Studies Quiz 1Conflict Resolution And Peace Studies Quiz 2Conflict Resolution And Peace Studies Quiz 4Conflict Resolution And Peace Studies Quiz 5Conflict Resolution And Peace Studies Quiz 6Conflict Resolution And Peace Studies Quiz 7Conflict Resolution And Peace Studies Quiz 8Conflict Resolution And Peace Studies Quiz 9Conflict Resolution And Peace Studies Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books