This quiz works best with JavaScript enabled. Home > Peace > Conflict > Conflict Resolution And Peace Studies – Quiz 40 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Conflict Resolution And Peace Studies Quiz 40 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Choose the best way to resolve most conflicts you have with another person. A) Kick the other person. B) Punch the person. C) Talk to the person. D) Yell at the person. Show Answer Correct Answer: C) Talk to the person. 2. Dealing with relationships or communication between people A) Listening. B) Obstacle. C) Ergonomics. D) Interpersonal. Show Answer Correct Answer: D) Interpersonal. 3. A few weeks after planning and delegating tasks, the manager called a meeting with all the team members to ensure that all the individual tasks delegated were completed and coming together to achieve the ONE final goal before the deadline date. This managerial principle used here can be referred to as ..... A) Co-ordinating. B) Motivating. C) Organizing. D) Controlling. Show Answer Correct Answer: A) Co-ordinating. 4. Emotional Intelligence is A) Stepping back from everything. B) Being aware of emotions of others and self. C) Knowing how you feel. D) None of above. Show Answer Correct Answer: B) Being aware of emotions of others and self. 5. Which answer is used to resolve a conflict? A) Conversatory mediation. B) Not paying attention. C) Incite hatred. D) None of above. Show Answer Correct Answer: A) Conversatory mediation. 6. What is a key principle of negotiation? A) You should never negotiate with friends or family. B) The aim of negotiation is to ensure that one party wins completely. C) Both parties should strive for a solution acceptable to both, leaving both feeling like winners. D) Negotiation should always lead to a breakdown in communication. Show Answer Correct Answer: C) Both parties should strive for a solution acceptable to both, leaving both feeling like winners. 7. Which type of industrial action is displayed when workers follow the rules and regulations of the company exactly? A) Strike. B) Work to rule. C) Go slow. D) Boycott. Show Answer Correct Answer: B) Work to rule. 8. One side has all its demands met on one issue and the other has all its goals met on another issue. needs 2 separate incompatibility diagrams. this is: A) Coercion. B) Division of resources. C) Commission trading. D) Horse trading. Show Answer Correct Answer: D) Horse trading. 9. Type of conflict:Two siblings fighting over who gets the remote control A) Fact. B) Ego. C) Value. D) Need. Show Answer Correct Answer: B) Ego. 10. What is one of the most extremely important skills in resolving a conflict? A) Talking. B) Showing your emotions. C) Deep breathing. D) Listening. Show Answer Correct Answer: D) Listening. 11. At a baseball game, you accidentally bumped into someone and spilled his drink. Even though you apologized, he got angry and tried to start a fight because he thought you did it on purpose. You thought about it for a second, then walked away and got a seat further away from the field. Your friend caught up with you and said, "What are you doing? You didn't do it on purpose. Stand up for yourself. You can beat that guy!" What should you tell him? A) "You're right. It wasn't on purpose. Let's go confront him.". B) "I'm never going to see that guy again, so what will fighting prove?". C) "You're right. I'm not going to fight him, but let's just go back to our seats.". D) "You're right, but I don't want to fight him. Why don't you go and confront him?". Show Answer Correct Answer: B) "I'm never going to see that guy again, so what will fighting prove?". 12. Teens become independent and leave home is what stage A) Parenting stage. B) Senior stage. C) Launching stage. D) Beginning stage. Show Answer Correct Answer: C) Launching stage. 13. Assertion messages: "It made me feel special when you brought me flowers unexpectedly" A) Behavior description. B) Feelings message. C) Consequence statement. D) Impression check. E) Request statement. Show Answer Correct Answer: B) Feelings message. 14. The process of sending and receiving messages from others is (a) A) A Communication. B) Resolution. C) Mediation. D) Conflict resolution. Show Answer Correct Answer: A) A Communication. 15. Intervention between conflicting parties to promote reconciliation, settlement, or compromise (a) A) A Mediation. B) Techniques. C) Conflict resolution. D) Leadership. Show Answer Correct Answer: A) A Mediation. 16. Ahmed had an issue with his manager. Instead of talking to him, he called in sick and stayed home today. Ahmed is using: A) Competing. B) Avoiding. C) Compromising. D) Accommodating. Show Answer Correct Answer: B) Avoiding. 17. Conflict can be constructive as well as destructive. A) True. B) False. Show Answer Correct Answer: A) True. 18. Learning to effectively communicate, resolve conflicts and develop negotiation skills (a) A) A Teamwork. B) Conflict resolution. C) Interpersonal Skills. D) Mediation. Show Answer Correct Answer: A) A Teamwork. 19. Which statement below would help most in any conflict resolution process? A) Stick to the facts and figures of the situation. B) Communicate in a way the other person is more likely to hear you. C) Deal with the person's feelings and emotions first. D) Communicate in the way you like to be treated. Show Answer Correct Answer: B) Communicate in a way the other person is more likely to hear you. 20. Solution in which each side gives up something to reach an agreement A) Negotiation. B) Compromise. C) Collaboration. D) Mediation. Show Answer Correct Answer: B) Compromise. ← PreviousNext →Related QuizzesPeace QuizzesConflict Resolution And Peace Studies Quiz 1Conflict Resolution And Peace Studies Quiz 2Conflict Resolution And Peace Studies Quiz 3Conflict Resolution And Peace Studies Quiz 4Conflict Resolution And Peace Studies Quiz 5Conflict Resolution And Peace Studies Quiz 6Conflict Resolution And Peace Studies Quiz 7Conflict Resolution And Peace Studies Quiz 8Conflict Resolution And Peace Studies Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books