This quiz works best with JavaScript enabled. Home > Peace > Conflict > Conflict Resolution And Peace Studies – Quiz 45 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Conflict Resolution And Peace Studies Quiz 45 (20 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. The first step of the goal-setting process is to state the situation. A) True. B) False. Show Answer Correct Answer: A) True. 2. Which of the following is a potential benefit of effectively resolving conflicts in a workplace? a) Increased productivity b) Decreased employee morale c) Reduced collaboration d) Higher turnover rates A) Increased productivity. B) Decreased employee morale. C) Reduced collaboration. D) Higher turnover rates. Show Answer Correct Answer: A) Increased productivity. 3. Which is something you should NOT do when having a conflict with someone? A) Talk respectfully. B) Call names. C) Walk away. D) None of above. Show Answer Correct Answer: B) Call names. 4. What is the goal of conciliation? A) To escalate disputes or conflicts through legal action. B) To ignore disputes or conflicts and hope they go away. C) To resolve disputes or conflicts through communication and compromise. D) None of above. Show Answer Correct Answer: C) To resolve disputes or conflicts through communication and compromise. 5. To resolve a conflict, an investigation of each version of the facts must first be made. A) Yes. B) No. Show Answer Correct Answer: B) No. 6. Aiden, Ava, and Kai are all part of a sports team. Which of the following scenarios could potentially cause conflict within their team? A) Aiden having an argument with Ava. B) Kai feeling stressed about an upcoming match. C) The competitive nature of their sports. D) All of the above. Show Answer Correct Answer: D) All of the above. 7. Establishing workplace boundaries during conflict resolution promotes respectful behavior, clarifies boundaries that were crossed, and limits conflict discussions to the involved parties. What is this known as? A) Maintaining boundaries. B) Remaining calm. C) Establishing goals. D) Focusing on facts. Show Answer Correct Answer: A) Maintaining boundaries. 8. What happens in a lose lose solution? A) Each party gives up part of what they originally want. B) Only one person got what they wanted. C) No one got what they wanted. D) Everyone got what they wanted. Show Answer Correct Answer: C) No one got what they wanted. 9. My teacher made a request to turn all devices down to low volume for the "good of group plan" and I argued unfairness ..... and slammed my Chromebook shut. A) I kept talking to my teacher until we found a solution. B) I asserted my point of view and did not cooperate. C) I withdrew from the situation even though it did not help me solve anything. D) None of above. Show Answer Correct Answer: B) I asserted my point of view and did not cooperate. 10. What is the definition of emotional conflict? A) A disagreement based on personal beliefs, values, or experiences. B) A disagreement with another person or group of people. C) A conflict response mode exhibiting aggressive behavior. D) A conflict response mode exhibiting passive behavior. Show Answer Correct Answer: A) A disagreement based on personal beliefs, values, or experiences. 11. Although Dewey and Stewey have different ideas on the new advertising campaign, they try to negotiate and adopt a give-and-take approach. Which management principle are they using? A) Accommodating. B) Avoiding. C) Collaborating. D) Compromising. Show Answer Correct Answer: C) Collaborating. 12. Strategies for taking a mindful moment include: A) Breathing deeply. B) 5, 4, 3, 2, 1 strategy. C) Bubbles. D) All of the above. Show Answer Correct Answer: D) All of the above. 13. Which of the following are good reasons to negotiate with your opponent(s)? A) To understand more about those whose ideas, beliefs, and backgrounds may be different from your own. B) To ensure that your relationships with opponents continue and grow. C) To find peaceful solutions to difficult situations. D) All of the above. Show Answer Correct Answer: D) All of the above. 14. There are three levels that we can distinguish in any negotiation and dialogue process. Name one. A) To generate reflection on the concepts elaborated in the Trainer's Guide. B) To make participants aware of the interdependence generated by the negotiation process. the negotiation process. C) To generate the experience of the importance of collaboration in negotiation. D) None of above. Show Answer Correct Answer: A) To generate reflection on the concepts elaborated in the Trainer's Guide. 15. Read the following claim.Understanding the cause of an argument can help to resolve a conflict.Which sentence from the article BEST supports this claim? A) If a specific behavior has caused the conflict, call it out fast. B) To resolve anything, you need to care about how the other person is feeling. C) Sometimes, getting all the information from someone changes your mind. D) None of above. Show Answer Correct Answer: C) Sometimes, getting all the information from someone changes your mind. 16. Business Professional is the most formal of the business dress categories. A) True. B) False. Show Answer Correct Answer: A) True. 17. What is the definition of conflict resolution? A) A disagreement. B) The process of resolving a conflict. C) The manner in which a person reacts to conflict. D) The willingness to work well with others. Show Answer Correct Answer: B) The process of resolving a conflict. 18. Why is conflict resolution through negotiation better for all parties involved rather than just walking away? A) It is a way to get resources (information) that might be out of reach. B) It shows you are not afraid of your enemy. C) It provides approval from your friends. D) It demonstrates authenticity. Show Answer Correct Answer: A) It is a way to get resources (information) that might be out of reach. 19. Joe wants to play basketball. John wants to play video games. Which is a compromise? A) They play each game for an hour. B) They don't hang out together at all. C) They play only basketball. D) They argue until someone gives up. Show Answer Correct Answer: A) They play each game for an hour. 20. What kind of person do you want to be today A) To become a Bad Person. B) Be a Rich Person. C) Be a Greedy Person. D) Be a Kind Person. Show Answer Correct Answer: D) Be a Kind Person. ← PreviousNext →Related QuizzesPeace QuizzesConflict Resolution And Peace Studies Quiz 1Conflict Resolution And Peace Studies Quiz 2Conflict Resolution And Peace Studies Quiz 3Conflict Resolution And Peace Studies Quiz 4Conflict Resolution And Peace Studies Quiz 5Conflict Resolution And Peace Studies Quiz 6Conflict Resolution And Peace Studies Quiz 7Conflict Resolution And Peace Studies Quiz 8Conflict Resolution And Peace Studies Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books